What to automate in a business, and with what. The articles show how to pick the first decision to move from a person to a rule, how API integration, RPA and AI differ, and how to work out the return on an implementation. They compare tools — Zapier, Make, n8n, low-code and no-code platforms — including plan limits and what you can take with you when you leave. A separate thread covers automation in a store: order statuses, notifications, customer service. For businesses losing time to repetitive work. Start with business process automation — examples.




